Privacy Policy
Last Updated: Aug 19th 2025
Glow AI Solutions (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website glow-ai.co.uk or use our services.
Information We Collect
We may collect the following types of information:
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Information you provide through our contact form (such as your name, email address, business name, and message).
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Information you provide through our onboarding form (such as business details needed to set up your project).
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Technical information automatically collected through cookies or analytics tools (such as IP address, browser type, and browsing activity).
How We Use Your Information
We use your information to:
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Respond to enquiries and communicate with you.
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Provide our services, including generating documents on your behalf.
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Improve our website and services.
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Send you updates or marketing (only if you’ve agreed to receive them).
Sharing Your Information
We do not sell or trade your personal data. We may share it only with:
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Service providers we use to run our business (e.g. Wix for website hosting, CMS, and email communications).
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Where required by law or regulation.
Cookies and Analytics
Our website may use cookies and analytics tools (such as Wix analytics) to help us understand how visitors use our site and to improve user experience. You can manage cookies through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Object to or restrict certain types of processing.
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Withdraw consent where we rely on consent (e.g. marketing emails).
To exercise these rights, contact us at info@glow-ai.co.uk.
Data Storage
We take appropriate steps to protect your information. Data you provide is stored securely through our website platform provider (Wix).
Contact Us
If you have any questions about this policy or how your data is handled, please contact us:
Glow AI Solutions
Email: info@glow-ai.co.uk